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Bacon ice cream and nugget overload sees misfiring McDonald's AI withdrawn (www.bbc.com)

submitted 2 months ago by [email protected] to c/[email protected]

0 comments fedilink

The original post: /r/nottheonion by /u/DCC_4LIFE on 2024-06-19 17:56:18.

McDonalds removes AI drive-throughs after order errors (www.bbc.com)

submitted 2 months ago by [email protected] to c/[email protected]

5 comments fedilink

"This technology is proven to have some of the most comprehensive capabilities in the industry, fast and accurate in some of the most demanding conditions," it said in a statement.

In one video, which has 30,000 views on TikTok, a young woman becomes increasingly exasperated as she attempts to convince the AI that she wants a caramel ice cream, only for it to add multiple stacks of butter to her order.

McDonalds removes AI drive-throughs after order errors (www.bbc.com)

submitted 2 months ago by [email protected] to c/[email protected]

0 comments fedilink

This is an automated archive made by the Lemmit Bot.

The original was posted on /r/antiwork by /u/StolenWishes on 2024-06-19 12:18:48+00:00.

442

McDonalds removes AI drive-throughs after order errors (www.bbc.com)

submitted 2 months ago by [email protected] to c/[email protected]

106 comments fedilink

McDonald's is removing artificial intelligence (AI) powered ordering technology from its drive-through restaurants in the US, after customers shared its comical mishaps online.

A trial of the system, which was developed by IBM and uses voice recognition software to process orders, was announced in 2019.

It has not proved entirely reliable, however, resulting in viral videos of bizarre misinterpreted orders ranging from bacon-topped ice cream to hundreds of dollars' worth of chicken nuggets.