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US sues Adobe for “deceiving” subscriptions that are too hard to cancel (www.theverge.com)
 
 

cross-posted from: https://lemmy.ml/post/17016346

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US sues Adobe for “deceiving” subscriptions that are too hard to cancel (www.theverge.com)
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US sues Adobe for “deceiving” subscriptions that are too hard to cancel (www.theverge.com)
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US sues Adobe for “deceiving” subscriptions that are too hard to cancel (www.theverge.com)
 
 
This is an automated archive made by the Lemmit Bot.

The original was posted on /r/linustechtips by /u/GroundbreakingGur930 on 2024-06-17 18:29:47+00:00.

The Justice Department alleges that Adobe hid early cancellation fees and trapped consumers in pricey subscriptions.

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US sues Adobe for ‘deceiving’ subscriptions that are too hard to cancel | The Justice Department alleges that Adobe hid early cancellation fees and trapped consumers in pricey subscriptions (www.theverge.com)
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US sues Adobe for ‘deceiving’ subscriptions that are too hard to cancel (www.theverge.com)
 
 
    Illustration by Alex Castro / The Verge

The US government is suing Adobe for allegedly hiding expensive fees and making it difficult to cancel a subscription. In the complaint filed on Monday, the Department of Justice claims Adobe “has harmed consumers by enrolling them in its default, most lucrative subscription plan without clearly disclosing important plan terms.” The lawsuit alleges Adobe “hides” the terms of its annual, paid monthly plan in the “fine print and behind optional textboxes and hyperlinks,” adding that the company fails to properly disclose the early termination fee incurred upon cancellation “that can amount to hundreds of dollars.” When customers do attempt to cancel, the DOJ alleges that Adobe requires them to go through an “onerous and complicated”...

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US sues Adobe for “deceiving” subscriptions that are too hard to cancel (www.theverge.com)
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US sues Adobe for ‘deceiving’ subscriptions that are too hard to cancel | The Justice Department alleges that Adobe hid early cancellation fees and trapped consumers in pricey subscriptions (www.theverge.com)
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US sues Adobe for 'deceiving' subscriptions that are too hard to cancel (www.theverge.com)
 
 

HN Discussion

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US sues Adobe for ‘deceiving’ subscriptions that are too hard to cancel / The Justice Department alleges that Adobe hid early cancellation fees and trapped consumers in pricey subscriptions (www.theverge.com)
 
 
This is an automated archive made by the Lemmit Bot.

The original was posted on /r/technology by /u/MarvelsGrantMan136 on 2024-06-17 15:58:18+00:00.

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