this post was submitted on 19 Oct 2024
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The code that runs Redbox DVD rental machines has been dumped online, and, in the wake of the company’s bankruptcy, a community of tinkerers and reverse engineers are probing the operating system to learn how it works. Naturally, one of the first things people did was make one of the machines run Doom.

As has been detailed in several great articles elsewhere, the end of Redbox has been a clusterfuck, with pharmacies, grocery stores, and other retailers stuck with very large, heavy, abandoned DVD rental kiosks. To many people’s surprise, many of the kiosks remain operational even with the bankruptcy of Redbox’s parent company, which has led some people to “liberate” DVDs from the abandoned kiosks. Reddit is full of posts by people who say they have taken dozens of DVDs from kiosks all over the country.

In a Discord community called “Redbox Tinkering,” a FAQ states “just ask the store manager if you can have it. They will most likely tell you to just take it, but don’t just take it without asking.”

“Use heavy or appliance hand-trucks/dolly to wheel it onto your trailer or out to your truck,” the FAQ says. “It is heavy, so be prepared. I pull it right onto the trailer and strap it down standing up. You can lay them down, but know that most of the discs will be in disarray when you open it. Take everything having to do with Redbox, don’t leave a mess.” The FAQ also contains information about how to disconnect the Redbox from its power supply and how to cut through the bolts that secure the kiosk to concrete with a grinder. It also has information about how to open and disassemble the device at home.

“Unlike most tinkerer's my main goal isn't to reverse engineer the Official Software more than I have to. I am mainly interested in carousel movement, movie retrieving/returning, etc. I am using the machine to make my own version of the App to effectively do the same thing the original software does, but with my own spin on it. I mainly want to use it to create a massive DVD/Blu-Ray storage machine with ease of use for retrieving the movies.”

“I work in IT and have a decent sized Homelab and I've always been interested in making things work again once they break,” they added.

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[–] [email protected] 142 points 1 month ago (2 children)

It’s crazy to me that a company can just abandon hundreds (or thousands?) of 700 pound machines all over the place like this. I feel like there should be some kind of court order for the person last in charge of the company to drive the fuck around the country and clean up their mess.

[–] [email protected] 87 points 1 month ago (3 children)

I got downvoted for this before, but, when you sublet your property like this, you take on an inherent risk. This isn't any different to a bad tenant, or an investment not panning out.

Any business who accepted these red boxes should have either a) established contingency with Redbox themselves or, failing that, b) established a contingency through their own means by keeping liquidity to handle disposal of the machine (or something like insurance)

Don't feel sorry for these businesses, they took a calculated risk, likely made lots of money over the last decade, and now are faced with potentially needing to use some of that revenue to dispose of the machines. Any normal business keeps assets and liquidity available to cover expenses of doing business, the same way a landlord needs to use some rent money to clean up after a bad tenant, it's part of their business model. If a business thought these machines would just live there forever and magically go away when they aren't making money anymore, that's their fault.

[–] [email protected] 20 points 1 month ago* (last edited 1 month ago) (1 children)

These things happen more often than people assume. In these scenarios the asset usually has some value. So you need to contact the company, and send a certified letter stating "in x amount of time(2 weeks is usually the norm) if this is not removed from the premises it will be disposed of" Then you just wait for no response and sell it or have someone take it for free.

This happens a lot with small trash companies that go out of business. In my experience there is a 50/50 chance that they or whoever bought their carcass will answer and claim the equipment.

[–] [email protected] 5 points 1 month ago
[–] [email protected] 8 points 1 month ago

That's well put and cogent, you must not have gone to business school. ;)

[–] [email protected] 5 points 1 month ago

Most likely, they simply thought the machines would live long enough to be the next guy's problem.

[–] [email protected] 24 points 1 month ago* (last edited 1 month ago) (3 children)

I'm also not sure "just ask the store manager if you can have it" is a good idea. It's not theirs, and even though Redbox is going through bankruptcy it's still an asset of the company that can be liquidated to pay debts. Most likely no one will want to buy them, but just seems like a silly risk for tinkering's sake.

[–] [email protected] 18 points 1 month ago* (last edited 1 month ago) (1 children)

But it's abandoned on their property. If you abandoned something on a commercial property and never came to reclaim it, eventually (probably quite quickly) the store management would dispose of it. They're not going to keep it around stinking up the place forever "just in case."

I'd doubt somebody could officially just unilaterally throw the thing away, but the business on whose property it's parked absolutely has some kind of contingency to deal with crap left there by one of their vendors. Or they will if they're a retail operation worth a damn.

[–] [email protected] 5 points 1 month ago* (last edited 1 month ago)

yeah I'm sure there is a contract and/or standard legal processes that covers this situation. I'm just saying I wouldn't rely on a casual interaction with a store manager to cover my ass legally, all for the benefit of putting Doom on a computer kiosk, or outright taking dozens of DVDs.

[–] [email protected] 12 points 1 month ago

https://kbin.melroy.org/m/[email protected]/t/502981/Bankruptcy-Took-Down-the-Redbox-Machine-If-Only-Someone-Could Yeah but it's not like stores can keep waiting if and when some company will come to reclaim them, maybe.

[–] aniki 5 points 1 month ago (2 children)

Mate who's going to pay the lawyer fee to track down a single asset when the company is gone gone.

[–] [email protected] 3 points 1 month ago

What do you mean? Administrators/liquidators will have an entire list of assets owned by the bankrupt company.

They will be looking for a buyer to take on the whole company (assets and liabilities) or sell off the assets to cover liabilities.

Those boxes are still owned, they didn't magically become fair game because the company owning them went bankrupt.

If people advertise that they stole one of these boxes, they become fair game to be pursued by the liquidators/administrators or any entity buying the ownership of them.

[–] [email protected] 2 points 1 month ago (1 children)

Doing nothing costs a whole lot more than doing something, and then potentially risking getting sued.

Also no random manager is going to take that personal risk. They get paid like 40k a year.

[–] [email protected] 2 points 1 month ago (1 children)

There's no personal risk. If anything the store would pay. But again no one's suing for this shit.

[–] [email protected] -1 points 1 month ago

You're going to get fired. That's a personal risk.